Lots of users who start using their very first web hosting account, or change companies, usually have inquiries concerning how certain procedures are executed or chance upon difficulties when setting up various things like e-mails, site settings, and so on. Because of this, a lot of hosting providers have compiled documentation with popular questions and problems so as to help their customers receive info quickly and easily. As a result, the customer service staff can focus on actual problems that particular clients may be facing, since the solution for the smaller things will already be available on the World Wide Web and customers can deal with them without getting in touch with the client care staff. Having thorough documentation is extremely important, especially for new users with no experience whatsoever, as the web hosting service involves an enormous number of functions and lots of individuals can get confused about what action to take. A good knowledge base can both help you do the tasks that you need and discover how the web hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we offer feature an exhaustive knowledge base where you can find everything you may ever need to know with regard to your hosting account. Regardless of whether you aim to create a brand-new MySQL database, to redirect a domain using an .htaccess configuration file or to set up an email address on your desktop computer or phone, you can simply check our help articles and all the info that you need will be there. When you open a given section of the Hepsia hosting Control Panel, you’ll see articles that are associated with the features that can be accessed through it. In case you wish to see the complete list of articles and get familiar with all the features that Hepsia is offering, or only to read generic information about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost best to cover any issue that you might chance upon, but if you don’t find what you want, you can always touch base with us, as our customer care staff representatives are on duty 24-7-365.