A 99.9% Server Uptime
The chief advantage of building your very own shared hosting platform is that you do not have to be worried about compatibility – you design a specific set of software apps in such a way so as to work with a specific set of hardware elements. The result is something considerably more stable and reliable, since there are less possible chances of failure. We’ve set up our cloud hosting platform atop proven hardware parts in addition to a significantly customized version of SELinux so as to set up a really risk–free home for your own personal websites.
That’s why, with each of our Linux shared hosting packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also built our own internal network in all our datacenters. Everything is based on top–hole hardware components delivered by Juniper. Additionally, on every single router, we’ve put a firewall with a complex set of rules with the intention to sift out all questionable requests.
In this way, in each of our datacenter facilities – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done our best to reduce all possible risks with our cloud hosting packages and despite the fact that we provide outstanding client support, there are situations when the customer is just not pleased with what we offer. Or he wants to migrate to a more powerful hosting solution, like a virtual private server or even a dedicated hosting server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not completely happy, you will get a refund.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a reply, you know how maddening this can be, especially if your website is on the line. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here and they’ll get back to you in less than one hour. And the best part is that their average response time is less than twenty minutes!