Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour solution warranty with all our Linux shared hosting packages, meaning each assistance inquiry you submit is going to be responded to within one hour max. Our support company members are educated to easily overcome any issue and to supply you with timely information on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a group of knowledgeable technicians that are ready to answer your issue quickly. It is easy to communicate with the technical support staff by launching a help support ticket from your Online Control Panel or by submitting us an email message. On business days, you may as well call us on the phone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a comprehensive know–how base which is integrated into all parts. In each part, you’ll find a Help control key which will load for you a selection of step–by–step online classes on how to employ a selected feature or conduct a specific action. Additionally, we have created short training films allowing you to get a better idea of the Control Panel’s interface.