1 hour ticket response
Our team of technicians is specialized in delivering quick answers to all your questions. We’ll review your trouble ticket immediately after it has been received and will reply back with a solution within maximum 60 minutes after the tech support ticket submission. In reality, our average trouble ticket response time is twenty minutes.
A Top–Quality Customer Service
We have a team of web hosting support experts who are ready to reply to all your requests anytime you require support. The vast majority of our support staff representatives have many years of experience in the Linux shared hosting realm, which implies that you can always count on prompt and exhaustive answers to your queries.
A User–Friendly Help Center
To help you find a quick hint on how to use a certain service, we have included a truly user–friendly Help section in the Online Control Panel. You can browse through a large selection of web hosting account administration articles and website administration articles, examine the F.A.Q. database or watch our how–to video tutorials.